Category: Killing the Alarms


  • Your Data Lake Is Where Telemetry Goes to Die

    Every carrier I have talked to in the last five years has more data than they have ever had. Telemetry from every device on the network, every interface, every optical span, every customer premise. SNMP traps, syslog streams, NETCONF notifications, API feeds from every platform in the OSS/BSS stack. Petabytes of operational data, accumulating around…

  • You’re Leaking 3–5% of Your Revenue and Nobody Has a Ticket Open for It

    There is a category of financial loss that does not show up on a damage report, does not generate an incident ticket, and does not appear on anyone’s weekly ops review. It is not a security breach. It is not a billing fraud. It is not a customer dispute that your team is aware of…

  • When the Fiber Goes Down, You Have 37 Seconds

    You know the call. Every VP of Operations and CTO in telecom knows the call. It comes in on a Saturday morning, or at 2 a.m. on a Tuesday, or in the middle of a board presentation. The fiber is down. A node is unreachable. Alarms are cascading across the dashboard faster than anyone can…