By Shawn Ennis | Rapax I have been on both sides of the OSS/BSS procurement table. I know how these conversations go. The vendor demo looks right. The reference calls are positive. The contract gets signed. The implementation begins. And six months later, the scope has drifted, the timeline has slipped, and the operator is…

By Shawn Ennis | Rapax There is a number that every VP of Engineering knows intuitively but almost nobody has written down as a single figure: the number of integration paths their environment requires. Here is the math. If you are running five OSS/BSS platforms with full cross-integration, you have up to twenty potential integration…

By Shawn Ennis | Rapax You already know which tools you want to eliminate. You signed those contracts five, ten, maybe fifteen years ago. They made sense at the time. A fault management system from one era. A performance management platform from another. A ticketing integration built by a systems integrator who is no longer…