A 25-year industry veteran with a proven record of building, scaling, and exiting enterprise software companies joins Rapax to lead its next chapter — bringing AI-native network automation to network operators at scale.

A Leader Built for This Moment

Rapax is proud to announce that Shawn Ennis has joined as Chief Executive Officer, effective immediately. Shawn brings a rare combination of deep domain expertise, entrepreneurial conviction, and hard-won operational experience that positions Rapax to accelerate its go-to-market and fulfill its mission: eliminating the gap between network complexity and operational control.

Shawn is the founder of Monolith Software, the network service assurance platform acquired by Oracle in 2021. He holds 12 patents in telecom domain operations and has spent the better part of three decades solving the hardest problems in network management — from OSS/BSS integration to closed-loop automation. He knows this market from the inside, understands its resistance to change, and knows exactly where the breakthrough opportunity lies.

“I walked away from the acquisition with something I didn’t expect — a quiet frustration. The biggest problems in network operations were still unsolved. Heavy services costs. Integration nightmares. Automation that everyone promised and nobody delivered. Rapax is the answer I’ve been waiting for. And with AI finally changing the economics, the timing has never been better.” — Shawn Ennis, CEO, Rapax

Credentials & Track Record

Founder & Operator Founded Assure1 from the ground up and led it through a successful acquisition — one of the most recognized names in enterprise network management software.

12 Patents Holds 12 patents in telecom domain operations, spanning network service assurance, fault correlation, and automated remediation — the core DNA of the Rapax platform.

25 Years in Telecom Two and a half decades operating at the intersection of telecom, OSS/BSS, and enterprise software — with firsthand experience in the exact operational pain points Rapax is engineered to solve.

Thought Leader Co-host of the Transformation Leaders Podcast and a recognized voice on AI-driven productivity, enterprise automation, and the future of network operations.

Founder-Investor and CEO of Citus Technologies, a family office and innovation firm backing founders and operators building the next generation of AI-native enterprise platforms.

The Charge: Taking Rapax to Market

Shawn’s mandate is clear: bring Rapax to the operators who need it most, build the commercial relationships that create lasting momentum, and prove that AI-native network automation can deliver what legacy platforms have long promised but never achieved.

“The opportunity isn’t AI. The opportunity is productivity — and AI is how we deliver it. Operators don’t need another demo. They need fewer manual processes, faster resolution times, leaner NOC teams, and a real path to autonomous operations. That’s exactly what Rapax is built to provide.” — Shawn Ennis, CEO, Rapax

Under Shawn’s leadership, Rapax will focus on three immediate priorities:

1. Operator Traction — Establishing reference customers among network operators who are ready to move beyond legacy assurance tools and point-solution patchwork.

2. Channel Development — Building the reseller and integration partner ecosystem that accelerates market reach without sacrificing the quality of the operator experience.

3. Outcome-Led Messaging — Replacing “AI-powered” marketing language with the metrics that matter to operators: MTTR reduction, NOC efficiency, alarm noise suppression, and the measurable path to autonomous network operations.

A Word from Shawn

“I spent 25 years watching network operations teams fight fires with tools that were never designed to put them out. The vision of a truly autonomous, self-healing network has always been within reach — the missing ingredient was economics and intelligence working together. AI has finally changed that equation. Rapax has built the platform that makes it real. I’m here to make sure the right operators find it, trust it, and never look back.” — Shawn Ennis, CEO, Rapax

Connect with Shawn

Shawn is actively meeting with telecom operators, channel partners, investors, and peers across the industry. If you’re ready to explore what Rapax can do for your network operations — or if you just want to talk through the opportunity — he wants to hear from you.

📅 Book time: https://cal.com/shawn-ennis 📖 Read Shawn’s story: https://shawnennis.com/a-new-chapter-its-never-been-a-better-time-to-build/